30 Day Money Back Guarantee

Iwatch Candy Products are proud to offer a 30 Day Money Back Guarantee return policy on all purchases. If you purchase a product and don't like it, you have 30 days to arrange a return. Customers wishing to exercise their 30 Day Money Back Guarantee need to contact our Customer Support Team with their order number. Shipping costs are not refundable. 

Return Policy

To be eligible for a return, your item/s must be unused, in the original packaging and in a resell-able condition. To arrange a return please submit a request with your original order number and reason for the return.  Iwatch Candy will email you a RMA number and details on where to send the returned item/s. Unfortunately Iwatch Candy Products will not cover the cost of return shipping. 

Once your item/s are received and inspected, we will send you an email to notify you that we have received your returned item/s. If the items are in an acceptable condition a credit will be applied to your original method of payment. The refund can take up to two weeks to appear on your statement.

Shipping costs are non-refundable. When returning an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item and cannot refund returned orders which we don't receive. 

Please contact us at info@iwatchcandy to obtain your RMA number.  Include either the name the order was place or your order number in the email.